Crown chair Helen Coonan conflicted in role of ombudsman chair

Crown profits from the hardship of problem gamblers, the banks refuse to stop credit cards for problem gamblers. Helen Coonan is chair of both Crown and bank ombudsman AFCA (Australian Financial Complaints Authority). It is a conflict that makes her position untenable. “Poor culture … has been identified as the main culprit that permitted a slew … Continue reading Crown chair Helen Coonan conflicted in role of ombudsman chair Continue reading »