LAURIE PATTON. How Malcolm Turnbull missed his chance to fix the NBN

September 29, 2019

Internet access is now the most complained about telco service in Australia according to the Telecommunications Ombudsman’s latest report. While complaints about mobile phones have been on the decline recently, the state of our trouble-plagued NBN continues to see consumers heading to the authorities in the faint hope their broadband problems can be fixed. Alas, the future remains bleak for millions of NBN Co customers until the Government abandons a flawed set of technologies simply incapable of delivering 21st Century speeds.