LAURIE PATTON. Time to ditch our dud NBN – beaten by the ‘All Blacks of Broadband’

The contrast could not be any starker. As warnings emerged that Australia’s telcos are seeing their profits squeezed by the end of NBN Co’s short-lived wholesale price discount (with the likelihood that retail prices will rise), across the ditch came word that New Zealanders are about so see their broadband speeds greatly increase while the price of connecting to the Internet comes down. How could this be?

Back in 2013 communications minister Malcolm Turnbull was ordered by prime minister Tony Abbott to “destroy” the NBN. As Turnbull fatefully decided to abandon a 21st Century fibre-based rollout – on flawed advice from a bunch of so-called mates – over in New Zealand they kept deploying fibre-to-the-premises (FTTP).

NBN Co was forced to effectively spin its wheels for months on end, as it re-worked all its rollout plans in order to use Telstra’s ageing copper wires and run-down 25 year old Pay TV cables. Meanwhile, Chorus New Zealand was busily perfecting ways to reduce the cost of fibre installations. These days it costs Chorus around 50 percent per premises less than it did five years ago.

NBN Co continues to work its budget comparisons on its original FTTP costings, which are ridiculously out of date (if they were ever realistic), in order to argue against numerous experts who have long pointed out that what they’re building us is a dud network that will sooner or later have to be replaced.

Shortly before he left, former NBN Co boss Bill Morrow, finally conceded that fibre-to-the-node (FTTN) is causing serious technical problems. This came as no surprise to those who’ve consistently warned the Government, and noted that even Telstra had long ago concluded that it would need to adopt fibre if it was to keep its network up to date. Based on this reality it made little sense for Telstra to continue with anything more than a cursory ‘make-do’ approach to maintenance of its outdated copper network. Frankly, it would have been financially irresponsible for it to do otherwise.

Even where FTTN is working perfectly well it is incapable of providing fast enough broadband for many of NBN Co’s customers right now, much less keep up with predicted needs for the future.

Which brings us back to the Kiwi connection. As NBN Co battles to deliver even 25 Mbps to some of its hapless customers, Chorus has announced that it will be reducing the price of its ultra-fast broadband services while revealing that half a million customers have so far had taken up the service.

While broadband prices in New Zealand are going down, here in Australia they are predicted to go up now that NBN Co has abandoned its wholesale price discount. Much has been written about the manner in which the pricing of wholesale access to the NBN has resulted in retailers buying the minimum bandwidth they can manage, thus causing congestion on their broadband services. It is expected this will again be the case.

So where to now? When the NBN reaches it nominal completion date in 2020 it will still be a work-in-progress. According to Internet Australia – the peak body representing the interests of Internet users – within five to ten years, or sooner, the FTTN network will need to be preplaced. IA is talking from a technical perspective, but you can be pretty certain that consumer complaints, already high and rising, will force whoever is in power to act.

Meanwhile NBN Co is racking up a debt to the Government which it was recently revealed will now surpass the $19 billion to which it originally agreed – with no sign the company will be in a positon to repay the loan when it falls due. The Department of Communications and the Arts told a Senate committee this is partly due to costs associated with remediation of the Telstra HFC network (those 25-year-old Pay TV cables).

The big question that will need to be tackled by whoever wins the next elections is whether or not to ‘write down’ the value of the business in order to provide NBN Co some vague potential to reach profitability.

When the Snowy Mountains Scheme was launched, ironically by a Labor Government, the then Opposition Leader Sir Robert Menzies opposed it outright. However, on becoming prime minister, Menzies not only supported the project continuing he applauded and supported it for what it was – a vital infrastructure project.

Perhaps it’s time for a bit of Menzies’ bipartisanship in order to ensure that Australia keeps pace with the rest of the emerging digitally-enabled global economy – and hopefully catches up with the ‘All Blacks of Broadband’. 

We need #BetterBroadband!

Laurie Patton is a former CEO / Executive Director of Internet Australia. This article first appeared in The Australian.


Laurie Patton is vice president of TelSoc and a prominent advocate for #BetterBroadband to maximise the benefits to our society from a digitally-enabled world.

He is a former political advisor, journalist and media executive – managing Channel Seven Sydney, regional network Seven Queensland, Pay-TV channel World Movies and community station TVS (Television Sydney).

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3 Responses to LAURIE PATTON. Time to ditch our dud NBN – beaten by the ‘All Blacks of Broadband’

  1. Avatar Susan Walmsley says:

    I fully sympathise with all people suffering from this debacle.

    I am on NBN now, because I had no choice. For the past week and ongoing I have had no internet connection and thus no phone as they both run through the new modem. No one can give me a time when I might have a connection again. Meanwhile TPG are still direct debiting my account for a service I dont have and blame the old copper wiring. Slow speed. No damned speed at all!
    I have had to borrow my neighbours internet to write this! I have contacted my federal minister but the fiasco is perpetual I think.

  2. Avatar Frank O'Connor says:

    When the FTN NBN came to my area I ante’d up for a 100Mbs connection, but was informed by my Telco that I would only ever get 45Mbs. Contrast this with my brother, who lives in one of the ‘old model'(FTTP) NBN suburbs … who can get EXACTLY what he’s paying for, and technically can upgrade it to 1000 Mbs or better at the drop of a hat.

    We have paid 90% of the cost of a fibre-only NBN, for a network with less than 10% of the capability.

    At this stage I’d like to offer my thanks to Tony Abbott, Malcolm Turnbull, Mitch Fifield, Ziggy Switkowski, Bill Morrow, Henry Ergas and all the other ‘suspects’ who are responsible for this debacle. They richly deserve to be remembered for trashing our future in the name of politics.

    Sadly they are protected from lawsuits and legal responsibility for their actions, and still glory in their own ignorance and petty politics which was the primary cause of of this disaster.

    • Avatar Geoff Andrews says:

      You can add my name to condemnation of the above list of dingbats that have set us back, what, 20 years?
      The whole NBN debate is an example of the failure of our system of democracy: it seems obligatory for the Opposition to oppose the implementation of the most worthy and sensible ideas and then in power, trash them. Then again, if they had have agreed with “do it once and do it right whatever the cost”, Labor would have crowed for decades, “We thought of it first, yah, yah, yah”

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