In the New Daily on 6 October, George Lekakis drew attention to a letter sent to a policy-holder in 1994 by Mary-Jo Henrisson, a customer services manager in Medibank’s NSW head office. Mary-Jo Henrisson said “We would be sorry to see you lose the equity you have built up in the fund.”
For the full story in the New Daily see link below.
http://thenewdaily.com.au/
John Laurence Menadue is the publisher of Pearls & Irritations. He has had a distinguished career both in the private sector and in the Public Service.