The people with disabilities who regularly miss out
November 18, 2020
Disability has been co-opted by bureaucracies, professional bodies and institutions, often in a harmful way … Instead of seeing welfare as a social drain, faring well should be an act of decency, a helping hand to a contributing life.

When speaking to students and trainee doctors, Harvard Merrington would describe patients presenting with a disability in general practice. Not a disease or diagnosis. His idea of disability has influenced my thinking ever since then. By disability he meant this person was not a case of disease, nor a diagnostic problem. This was a person needing help with physical discomfort often painful, sometimes a feeling of unease, stress or sadness, or, more simply, not fitting in. Dr Merrington was a progressive leader in the foundation of the College of GPs (RACGP).
But his disability has been co-opted by bureaucracies, professional bodies and institutions; often in a harmful way.
We see this among the marginalised people at the Exodus Foundation medical clinic in Ashfield.
Before 1993, disability was a medical condition expressed in the cascade: impairment > disability -> handicap. This concept was seen as medical control by disabled people. The world-wide reaction which ensued in the communities of disabled people led to disability being reformulated in the_WHOInternational Classification of Functioning, Disability and Health_(ICF).
In the WHO classification, disability becomes an all-encompassing framework - body systems, impairments, activities, participation and, especially, environmental factors. And more importantly, in place of deficiencies and deficits, disability now focused on capabilities and potential which extended into community, social and civic life. The persons lived experience. These are powerful social statements, a far cry from the reductionist benchmarks so favoured by social security and compensation systems.
The Disability Support Pension
The_Disability Support Pension_ (DSP) - income support for people with disabilities - is based, not on disability, but on impairments for work and disturbingly makes a determined effort to exclude other factors. The Social Security Act says: “Impairment means a loss of functional capacity affecting a person’s ability to work that result from the person’s (medical) condition. A persons impairments are rated against a table of points an arbitrary and consensus-based scale.
But in the_WHO ICF_classification, disability is not an impairment; it is a biomedical state - an anomaly, defect, disturbed organ - measured against a population standard, it is not the whole-person functioning of disablement.
Impairment does not mean sickness or disease, or causation. And most significantly in the_ICF_criteria, environmental factors are important e.g. air quality can affect breathing, ambient sound can affect hearing, or walking and balance can be difficult in irregular terrain.
Hurdles to the DSP
The DSPs criteria for work impairment is the first hurdle:
- work relates to work available anywhere in Australia, not necessarily work available locally,
- it is irrelevant whether public transport is accessible locally to get to work, and,
- it is irrelevant whether facilities and shops are unavailable locally.
Which means where a person lives, their community and availability of facilities and shops is irrelevant to the need for support payments.
Medical hurdles
There are insuperable barriers for the very poor, those most in need.
The medical condition must be fully diagnosed, fully treated, a stable and permanent condition. For low-income people, the decision as to what is a fully treated, stable and permanent is commonly unachievable. This is certainly the case for the homeless and borderline homeless people attending the Exodus Foundation clinic.
Then, the applicant must produce medical evidence. For the most common applications - mental disorders a report from a psychiatrist is required, with a GPs report backed by a clinical psychologist as a fallback. Others need specialists reports; but specialistpractice is far removed from the lived experience of many claimants, especially the very poor, and then there are the costs of upfront fees. (See_Pearls and Irritations_: Peter Brooks and John Menadue, 18/1/2018 & 20/4/2017; Kerry Breen and Kerry Goulston, 28/9/2020)
DSP assessments are made by appointed officials (_Job Capacity Assessment_officers and_Disability Medical Assessment_contracted doctors) who use a measure of impairments the points table. The processis weighted towards hard evidence and rejection. Conditions of chronic pain, mental illness, coexisting mental and physical disorders, fluctuating physical illnesses - such as epilepsy - are a poor fit. The family doctors opinion, the opinion which best appreciates the persons capacity and needs, is largely ignored.
And the assessment fails people with multiple problems. A persons breathlessness will amplify anxiety, poor vision will upset balance and activity. Any clinician knows that multiple pathologies do more harm than one pathology alone; yet having multiple impairments is discounted. What should be taken into account in assessment, is that problems in one function will amplify the effect of another problem on the overall capacity of a person.
The people who miss out
Playing to the belief that too many people are on the DSP, Social Security services now require original records to be produced, and they have tightened eligibility criteria and assessment processes, added participation requirements, introduced targeted reviews and referral to a government contracted doctor.
There was a reduction of 4.5% in DSP recipients between 2010 and 2018 running in the opposite direction to 1.5% growth in population. Several thousand people who had a reasonable expectation of support from the DSP missed out.
At the Exodus Foundation clinic we see people intimidated in applying for a DSP. They fear they will fail again and be humiliated. If there is a genuine intention to get these people back to work, it doesnt work. For those whose score falls short of the magic number, they may receive_Jobseeker_payments and be required to present for job assessments and interviews; so often fruitless and a trap for further impoverishment.
The natural response is to give up, without hope, leading to mental disturbances, alcohol and drug use and antisocial behaviour. A pattern too familiar in the homeless scene. With profound social and economic costs to society and the individual.
To expect people who we have treated in this way to get back to work and to fulfil their side of the mutual obligation when we, as a society, have not fulfilled our part, is a collective fantasy.
These are people whose lives have so often demonstrated they will never make the life others believe they should lead.
What needs to be done?
- The report of the_Royal Commission into Violence, Abuse, Neglect of People with Disability_is a long way off; it should address the barriers in access to income support by disabled people.
- The assessment of a disabled persons capacity to earn a living should be based on the_International Classification of Functioning, Disability and Health_(ICF) and include evaluation by experienced medical and social workers and community representative. In other areas of health and mental health, evaluations are based on multidisciplinary assessments, such as in_Mental Health_legislation.
- Primary health care, and the GP, should be the pivot around which assessment and decision-making should revolve. When the Aged and Invalid Pension Act was introduced in 1910, it assumed a wholistic assessment of the persons capacity for work and relied on reports from the GP.
- Services should be available and prepared to intervene early in the trajectory of those whose skill-sets and life-skills place them at risk. Employers should, as far as is possible, attempt to keep persons with disabilities at work.
Instead of seeing welfare as a social drain, faring well should be an act of decency, a helping hand to a contributing life.

Ian Webster
Ian W Webster AO is Emeritus Professor of Public Health and Community Medicine of the University of New South Wales. He has worked as a physician in public and regional hospitals in Australia and UK and in NGOs dealing with homelessness, alcohol and drug problems and mental illness.