The Transformation of Diplomacy: How to Save the State Department (Foreign Affairs Sep 23, 2020)

The Trump administration also learned early on that people matter, and so it made them the primary target of what the White House aide Steve Bannon termed “the deconstruction of the administrative state.”

That is what has made the administration’s demolition of the State Department and so many other government institutions so effective and ruinous. Tapping into popular distrust of expertise and public institutions, President Donald Trump has made career public servants—government meteorologists, public health specialists, law enforcement professionals, career diplomats—convenient targets in the culture wars. Taking aim at an imaginary “deep state,” he has instead created a weak state, an existential threat to the country’s democracy and the interests of its citizens.

The wreckage at the State Department runs deep. Career diplomats have been systematically sidelined and excluded from senior Washington jobs on an unprecedented scale. The picture overseas is just as grim, with the record quantity of political appointees serving as ambassadors matched by their often dismal quality. The most recent ambassador in Berlin, Richard Grenell, seemed intent on antagonizing as many Germans as he could—not only with ornery lectures but also through his support for far-right political parties. The ambassador in Budapest, David Cornstein, has developed a terminal case of “clientitis,” calling Hungary’s authoritarian, civil-liberties-bashing leader “the perfect partner.” And the U.S. ambassador to Iceland, Jeffrey Ross Gunter, has churned through career deputies at a stunning pace, going through no fewer than seven in less than two years at his post.

In Washington, career public servants who worked on controversial issues during the Obama administration, such as the Iran nuclear negotiations, have been smeared and attacked, their careers derailed. Colleagues who upheld their constitutional oaths during the Ukraine impeachment saga were maligned and abandoned by their own leadership. In May, the State Department’s independent inspector general, Steve Linick, was fired after doing what his job required him to do: opening an investigation into Secretary of State Mike Pompeo’s alleged personal use of government resources. Battered and belittled, too many career officials have been tempted to go along to get along. That undercuts not only morale but also a policy process that depends on apolitical experts airing contrary views, however inconvenient they may be to the politically appointed leadership.

Not surprisingly, the Foreign Service has experienced the biggest drop in applications in more than a decade. Painfully slow progress on recruiting a more diverse workforce has slid into reverse. It is a depressing fact that today only four of the 189 U.S. ambassadors abroad are Black—hardly a convincing recruiting pitch for woefully underrepresented communities.

No amount of empty rhetoric about ethos and swagger can conceal the institutional damage. After four years of relentless attacks by the Trump administration and decades of neglect, political paralysis, and organizational drift, U.S. diplomacy is badly broken. But it is not beyond repair, at least not yet. What is needed now is a great renewal of diplomatic capacity, an effort that balances ambition with the limits of the possible at a moment of growing difficulties at home and abroad. The aim should be not to restore the power and purpose of U.S. diplomacy as it once was but to reinvent it for a new era. Accomplishing that transformation demands a focused, disciplined reform effort—one that is rooted in the people who animate U.S. diplomacy.

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LINDA THOMAS-GREENFIELD is Senior Vice President at the Albright Stonebridge Group. She was U.S. Assistant Secretary of State for African Affairs from 2013 to 2017.

WILLIAM J. BURNS is President of the Carnegie Endowment for International Peace. He was U.S. Deputy Secretary of State from 2011 to 2014.

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